we are Hiring!!! csr for aus. telco acct + free grab ride!! what are you waiting for(apply now!) - makatiNeksJob Philippines

Description
Overview:
•Day Shift
•Australian Telecommunication Account
•Provide excellent customer service by addressing general inquiries related to billing, account/service
•maintenance, and other products/services
Qualifications:
•Must be 18 years old and above
•Completed at least 2 years in college (no back subjects)
•At least 6 months of call center experience is preferred but not required
•Amenable to work on holidays, weekend, and shifting schedule
•Professional, enthusiastic, and customer service oriented
Skills Required:
•Excellent oral and written communication
•Must exhibit active listening
•Must have keen attention to details
•Must have good conversational skills
•Must have good problem solving and analytical skills
•Must be fluent in providing explanation and delivering positive scripting
•Ability to multi-task and access multiple data source simultaneously
•Ability to probe effectively
•Ability to educate customers on inquiries and other product information
•Ability to handle issues and complaints in a courteous and professional manner
Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 18,000.00 monthly ·  National Capital Region ·  Today, 06:01 PM
Work type
Full Time