Be You, Lead the New at Accenture.
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
What are some of the benefits available for Accenture employees?
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
What we offer:
Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Expanded paternity leave up to 30 days*
Employee Stock Purchase Plan
Loyalty and Christmas Gift
Inclusion and Diversity Benefits
Night Differential
Allowances
Car and Housing Plan
Company-sponsored trainings, upskilling, and certification
Flexible Working Arrangements
Healthy and Encouraging Work Environment
*Terms and conditions apply
CSR/TSR
Qualifications:
Graduate of any Bachelor's Degree
Undergraduates with relevant work experience are welcome to apply
Excellent Written English communication skills
Preferably with BPO experience
Typing speed of at least 35 words in a minute
Willing to work on holidays, weekends, shifting schedules and extended working hours
Responsibilities:
Deliver excellent customer service to internal and external customers, adhering to current SLA’s, targets, quality procedures and standards
Handling customer escalation by objection handling technique and bring the complaint to a closure with appropriate resolution as per process
To ensure accurate and timely completion of activity in line with agreed delivery targets set by line management
Appropriate and timely escalation of information, which influences, prevents or impacts services and/or data quality to line management
Recognized educational qualifications or time experience commensurate with the role and responsibilities
Computer knowledge with intermediate to advanced experience with Windows & MS office software (Word & Excel).
Excellent verbal and written communication skills
Ability to interpret and correctly action documented processes
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
For more information about Accenture Careers in Cebu, visit our website at careers.accenture.com/cebu
Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world.
What are some of the benefits available for Accenture employees?
We offer our people a “Total Rewards” package that includes competitive and performance-based compensation, professional development opportunities and market-relevant benefits that go beyond the basic salary.
What we offer:
Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Expanded paternity leave up to 30 days*
Employee Stock Purchase Plan
Loyalty and Christmas Gift
Inclusion and Diversity Benefits
Night Differential
Allowances
Car and Housing Plan
Company-sponsored trainings, upskilling, and certification
Flexible Working Arrangements
Healthy and Encouraging Work Environment
*Terms and conditions apply
CSR/TSR
Qualifications:
Graduate of any Bachelor's Degree
Undergraduates with relevant work experience are welcome to apply
Excellent Written English communication skills
Preferably with BPO experience
Typing speed of at least 35 words in a minute
Willing to work on holidays, weekends, shifting schedules and extended working hours
Responsibilities:
Deliver excellent customer service to internal and external customers, adhering to current SLA’s, targets, quality procedures and standards
Handling customer escalation by objection handling technique and bring the complaint to a closure with appropriate resolution as per process
To ensure accurate and timely completion of activity in line with agreed delivery targets set by line management
Appropriate and timely escalation of information, which influences, prevents or impacts services and/or data quality to line management
Recognized educational qualifications or time experience commensurate with the role and responsibilities
Computer knowledge with intermediate to advanced experience with Windows & MS office software (Word & Excel).
Excellent verbal and written communication skills
Ability to interpret and correctly action documented processes
Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!
Inclusion and diversity are fundamental to Accenture’s culture and core values. This is key to our innovative, collaborative and high-energy work environment. Having a diverse, gender balanced workforce with different capabilities, perspectives, and experiences is the Accenture Way.
Who we are?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
For more information about Accenture Careers in Cebu, visit our website at careers.accenture.com/cebu
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