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Virtual interview | csr | up to 32kMetacom Business Process Outsourcing Solutions Inc.

Workplace: Cebu
Salary: ₱16,000 - 32,000 per month
Work form: Full time
Posting Date: 15/01/2025
Deadline: 10/02/2025
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
 
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.

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Metacom Business Process Outsourcing Solutions Inc.

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Position Virtual interview | csr | up to 32k recruited by the company Metacom Business Process Outsourcing Solutions Inc. at Cebu, Cebu, Joboko automatically collects the salary of ₱16,000 - 32,000 per month, finds more jobs on Virtual Interview | CSR | Up to 32K or Metacom Business Process Outsourcing Solutions Inc. company in the links above
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