Virtual AssistantFocucent

About Us
 
Focucent is entering the outsourcing arena with a passion to serve Australian businesses; partnering with them to satisfy their outsourced talent requirements across a diverse range of job families.  We also have a passion to find great talent and are committed to nurturing, developing and releasing people into their dream jobs and increasing their value ($) as part of the global workplace, increasingly free of national boundaries.  We care about people and understand that work is only one part of our lives.  Family, health, safety, fun and adventure are critically important to us all and at Focucent well-being is key to sustained growth and success.
 
Our founders bring a vast amount of capability and experience spanning Business Operations, Technology, Marketing and Human Resources; all of which blend to create enormous benefits for our clients and team.  We are extremely excited about our future and want to share the opportunity with like-minded pioneers prepared to scale new heights and reap the rewards set aside only for the bold and courageous.  We want you to be excited about your future too! 
 
About You
 
You want more than life is currently serving you and your family.  You are prepared to take opportunity in both hands and invest in your future by continuing to learn and grow.  You take responsibility for the quality of your work and your career.  You are not found amongst the frail excuse makers who sabotage themselves and their families by cutting corners and giving far less than they are capable of.
 
Of course, you will need to be a good fit for the job so let's get practical and talk about the role and the candidate requirements.
  
About the Opportunity - Virtual Assistant
 
Purpose:
 
As a Virtual Assistant, your role is to provide remote administrative and operational support to individuals, entrepreneurs, or businesses. Your expertise and organizational skills will help streamline workflows, enhance productivity, and contribute to the smooth functioning of the organization. By leveraging your remote capabilities, you will assist in various administrative tasks, allowing clients to focus on their core responsibilities and achieve their goals.
 
Responsibilities:
Administrative Support:
Manage and maintain calendars, appointments, and travel arrangements.
Coordinate and schedule meetings, conferences, and events.
Prepare and organize documents, presentations, and reports.
Handle email correspondence and manage communication channels.
Conduct internet research and gather information as required.
Assist in preparing and proofreading documents.
Operational Support:
Provide customer service and handle client inquiries or support tickets.
Manage and update databases, CRM systems, or project management tools.
Handle basic bookkeeping tasks, such as expense tracking and invoicing.
Assist in the organization and coordination of projects or tasks.
Help maintain and update websites, social media profiles, or other online platforms.
Perform general administrative duties, including data entry, file management, and organization.
Communication and Collaboration:
Communicate effectively and professionally with clients, team members, and external stakeholders.
Collaborate with team members or clients on specific projects or assignments.
Use various communication tools (e.g., email, chat, video conferencing) to facilitate seamless remote collaboration.
Maintain confidentiality and handle sensitive information with discretion.
Follow instructions, guidelines, and established processes provided by clients or supervisors.
Adapt quickly to changing priorities, deadlines, and client requirements.
Skills and Qualifications:
Organizational Skills: Strong ability to prioritize tasks, manage time efficiently, and meet deadlines.
Communication Skills: Excellent written and verbal communication skills, including professional etiquette and active listening.
Attention to Detail: Meticulous approach to tasks, ensuring accuracy and quality in all deliverables.
Tech Proficiency: Proficient in using various computer applications, productivity tools, and collaboration software.
Problem-Solving: Ability to identify and resolve issues independently, seeking guidance when necessary.
Adaptability: Quick to learn new systems, tools, and processes, and flexible in accommodating client preferences.
Professionalism: Maintaining a high level of professionalism, confidentiality, and ethical behavior.
Resourcefulness: Proactive in finding solutions, researching information, and exploring new tools or techniques.
Customer Service: Ability to provide excellent customer service, handling inquiries, and resolving issues efficiently.
Remote Work Skills: Familiarity with remote collaboration tools, time management, and self-discipline.
Note: As a virtual assistant, you will work remotely, providing administrative support to clients or organizations. Your role may vary depending on client requirements, and effective communication, time management, and organizational skills are essential for success in this role.
 
Salary and Benefits
Generous salary and benefits commensurate with talent and experience!
Join our team and play a key role in attracting exceptional talent that will drive success for our clients, team and company.  Apply now and embark on an exciting career as a Talent Acquisition Specialist with us!