Virtual AssistantClark Outsourcing

Position Title: Virtual Assistant
Classification: Associate
Salary Grade: 30000 - 35000 Peso / month
Reports To: Account Manager, Client
Primary Relationships: Client Team
Date: June 2021
Schedule: Must feel comfortable working US business hours
Background:
Virtual Assistants are required to perform a variety of administrative and clerical duties. You will be required to initiate outbound calls, ask discovery questions that would obtain more information about prospects, follow-up on previous customers, answer phones, support customers, organize files, prepare documents, and schedule appointments. Communication skills is a must as this position requires frequent interaction with the internal team as well as prospects and clients.
Responsibilities:
Generating leads for technology.
Experience building pipelines and relationships with customers in the tech field.
Research accounts, identify key players and generate interest
Gather information on assigned clients (e.g. company size, needs and pricing plans)
Contact prospects and clients to understand their business needs and requirements
Route qualified opportunities by successfully setting up appointments for the CEO and the Business Support Specialist for further development and closure
Ensure prompt and accurate answers to prospects and clients' queries
Build strong client relationships through regular communication
Communicate offered services and pricing details clearly
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Maintain and expand the database of prospects
Undertake the tasks of receiving calls, take messages and routing correspondence
Handle requests and queries appropriately and efficiently
Maintain diary, arrange meetings, and appointments and provide reminders
Take dictation and minutes and accurately enter data
Produce reports, presentations, and briefs
Develop and carry out an efficient documentation and filing system
Full comprehension of office management systems and procedures
Requirements:
Bachelor's Degree in Business Administration, Information Technology, Marketing, or relevant field
Experience in project, resource, and budget management
Familiarity of the Managed IT Services or Network Security
Experience working for another IT Company and/or Managed Service Provider
Experience with PSA and RMM tools
Up-to-date with advancements in office gadgets and applications
Proven work experience as a Sales support specialist or Sales support associate
Hands on experience with any ERP and CRM systems
Proficiency with MS Office Suite, particularly MS Excel
Understanding of sales principles and ability to deliver excellent customer experience
Strong English (verbal and written) communication skills with an ability to build relationships
Effective presentation and negotiation skills
High degree of professionalism
Good time-management skills with a problem-solving attitude
Clark Outsourcing

Central Luzon
₱35,000 per month
Permanent
Full-time