Virtual Assistant - us medical insuranceCoolBlue VA

VIRTUAL ASSISTANT - US MEDICAL INSURANCE
Manila City, Metro Manila, Philippines (Remote)
Administrative Assistants (Administration & Office Support)
Full time
$4.50 per hour (USD)
We're Hiring: Virtual Medical Assistant - Insurance Specialist (Remote)
 
Starting Salary: $4.50 USD per hour
Location: Remote (Work-from-Home)
Employment Type: Full-Time (40 hours/week)
 
About Us
 
CoolBlueVA is a healthcare virtual assistant company supporting medical professionals across the U.S. We're expanding our team and looking for experienced, reliable, and detail-oriented Virtual Medical Assistants.
 
Role Overview
 
As an Insurance Specialist, you will support healthcare providers by handling critical insurance-related processes. Your role will involve verifying patient insurance eligibility, managing referrals, and ensuring accurate and timely claims processing. You will play a key part in streamlining workflows and helping clinics deliver efficient patient care.
 
Qualifications
At least 1 year of experience in medical insurance processes
Excellent English communication and phone skills
Highly organized, detail-oriented, and able to multitask
Comfortable with graveyard shift (12 AM - 9 AM PHT)
Able to work independently in a remote setting
Willing to undergo 2 weeks rigorous training
Must have complete technical requirements
Technical Requirements
For Windows: Intel i5 / AMD Ryzen 5 or higher / Windows 11 (recommended)
For Mac: Apple Silicon (M1, M2, M3) or Intel-based Mac equivalent / macOS Ventura 13 (for MacBook/Mac users)
RAM: Minimum 8GB
Must have a backup device (Same specs with main)
Dual monitors required
Reliable primary and backup internet connection with at least 50mbps speed
Power backup (UPS, generator, or backup laptop)
Important Note
 
We prioritize applicants who are ready to onboard immediately without full-time commitments. If you are currently employed, we encourage you to apply once you are fully available.