us Healthcare training specialist - ph (remote)Snapscale

Overview:Snapscale is seeking a seasoned U.S. Healthcare Training Specialist to educate clinic teams on scheduling workflows, patient check-in and flow procedures, appointment changes, billing and invoicing processes, payment reconciliation, and insurance compliance. This role will also assist with prior authorization submissions, act as a day-to-day support resource for staff questions and issue resolution, deliver ongoing EMR and practice-management system training, and reinforce standardized operational practices as workflows evolve. The ultimate objective is to create consistent processes across all clinic sites and ensure uniform adherence to established protocols.Responsibilities:
Develop and deliver training programs covering patient registration, insurance verification, prior authorizations, billing, and collections.
Lead onboarding, continuous education, and process-related training for healthcare staff.
Provide hands-on instruction and coordinate training efforts across multiple departments.
Revise training materials in response to policy updates or changes in clinic's requirements.
Organize training schedules, manage resources, and offer feedback on staff performance.
Collaborate with clinical leadership to create training content and drive process-improvement initiatives.
Perks:
Health Maintenance Organization (HMO)
Competitive pay
Government-mandated benefits
13th month pay
Night differential pay
Internet allowance
Perfect attendance bonus
Yearly salary increase
Opportunities for career growth and development
Fun and supportive working environment
Core Technical Expertise:
EMR/practice management proficiency
Scheduling workflow knowledge
Billing, collections, and reconciliation skills
Insurance and prior authorization understanding
Training & Support:
Staff training, onboarding, and continuing education
Cross-department training coordination
Creation and updating of training materials
Daily troubleshooting and workflow support
Professional Skills:
Strong communication abilities
HIPAA awareness and professional conduct
Collaboration on process improvement
Snapscale

Davao del Sur
Permanent
Full-time