urgent: level 3 Technical Support RepresentativesCitius Solutions Corporation

APPLY NOW and be a part of a growing team!!
 
Citius Solutions Corporation is a well-established solutions company led by professionals with 60 years of BPO experience combined. With a vanguard of the best of the Filipino values, we provide services that are executed with integrity and importance.  And, through our far-reaching experience in the fields of customer service, project management, telemarketing, information technology, and administrative work – we can definitely employ customized solutions best fitted for your industry.
 
From management to operations, every person pivotal to the success of each process will be well-trained and be multifaceted thus ready to adapt to the ever-changing needs of your business. Our people are university-educated, with English fluency, and have the keenest interest to give professional service through disciplined methods.
 
JOIN ASAP & ENJOY COMPETITIVE COMPENSATION PACKAGE according to experience and annual $6000.00 based on performance!!
 
We are currently looking for dynamic individuals to fill-in the position of Level 3- Technical Support Representative with the following qualifications:
3+ years of experience with Asterisk, Freepbx, FreeSwitch
3+ years of experience with Networking 
Knowledgeable in Linux/Unix OS
Knowledge of  IP phones & provisioning such as Grandstream, Polycom, Yealink
Experience with AWS and GCP platform is preferred for managing VPS
Technical knowledge about networking, VoIP, how it works, capabilities, limitations, call quality testing
Outside the box thinking and ability to resolve problems in a timely manner
Must be organized and ability to document how-to and common troubleshooting steps
RESPONSIBILITIES:
EXTREMELY well organized 
Must be a self-starter, outside the box thinker
Be able to work under pressure, keep organized and look for solutions
Seek out solutions when they hit a roadblock instead of dropping the task and forgetting it
Answer support/general calls from end users and resolve their issue
Provision new phone systems, phones, port numbers
Manage remote installation of internet & voip service with on-site techs
Urgent Hiring: Work From Home Arrangements during the quarantine period

2 to 4 Years Experience
High School graduates are welcome
Open to Work From Home