urgent hirining! IT Technical SupportRider Levett Bucknall Philippines, Inc.

Description
Basic Qualifications:
• Must be a graduate of BS Information Technology/Computer Science
• At least 2 years of experience in the same field.
• Must have knowledge in handling hardware, software, and network
• Willing to be assigned in Pasig City.
• To start immediately
Skills
• Basic knowledge in troubleshooting, server, backup, and documentation
• Install configures and diagnoses hardware
• Must have knowledge in LAN/WAN
The IT Technical Support will be responsible for the following:
• Installing, configuring, and maintaining the good condition of all hardware and software used by the organization;
• Researching, evaluating, and recommending system technologies to support business requirements and maintaining up-to-date knowledge of emerging server tools and technologies;
• Managing the creation, deletion, or modification of user account information using company-provided software tools;
• Installing, configuring, and maintaining the good condition of all hardware and software used by the organization;
• Installing, supporting, and maintaining servers (Intranet Server, File Server, Anti-virus Server, Storage Server)
• Responsible for documenting the configuration of the system;
• Periodically back up all company data and keep it confidentially safe;
• Troubleshooting system and network problems and diagnose and solving hardware/software faults;
• Providing total support for end-users, troubleshooting Computers, Printers/Scanners, and other IT equipment;
• Monitoring and handling of IT Equipment and Software Documentation, and ensuring that all are properly recorded and checked;
• Conducts the Preventive Maintenance of all IT Equipment;
• Responsible for handling system administration duties for database, application, and other servers such as, but not limited to installing, debugging, maintaining, upgrading, and general support;
• Collecting and reviewing system data for capacity and planning purposes;
• Researching, evaluating, and recommending system technologies to support business requirements and maintaining up-to-date knowledge of emerging server tools and technologies;
• Managing the creation, deletion, or modification of user account information using company-provided software tools;
• Coordinating with the staff including remote offices through a series of actions, either face to face or over the telephone;
• Providing support, including procedural and documentation;
• Configuring of workstation/client's equipment to connect to the Internet and Printers;
• Ensuring all technical computer system failures must be done immediately to avoid delays of the organization's daily tasks;
• Helps maintain the confidentiality of the organization's data and report any loss or abuse of the system;
• Exemplifies qualities that would encourage staff loyalty, teamwork, and dedication to the organization;
• Any other work as directed by the IT Supervisor.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Knowledge: Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

Pasig, National Capital Region ·  1 minute ago