urgent hiring Technical Support Representative - work on site (fairview) t49NeksJob Philippines

Offer description
₱ 22,300.00 (monthly) Permanent contract Full Time
Hiring Technical Support Representative
Details:
Account: Telecommunications
Work Condition: Permanent - Full-time Employment
Work Schedule: 24/7
Work Arrangement: Onsite
Reporting Site: Fairview Terraces
Salary Package: PHP 22,300
The main duties and responsibilities for this role typically include:
- Answering customer inquiries and resolving their concerns in a timely and professional manner.
- Documenting customer interactions and transactions in the company's database.
- Maintaining a thorough understanding of company products, services, and promotions.
- Handling and resolving customer complaints in a calm and effective manner.
- Following established call center scripts and procedures.
- Meeting performance goals and targets set by the company.
- Keeping up-to-date with industry changes and new product information.
- Staying current with new technologies and communication methods.
- Adhering to all company policies and procedures, including those related to security and data protection.
- Participating in training and development programs to enhance skills and knowledge.
Job Requirements:
- At least 18 years old
- At least HS Graduate(old curriculum)/SHS Graduate(new curriculum)
- Good communication and computer navigation skills
- Willing to work onsite
- Can start ASAP
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology
20 minutes ago
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.