We expect you to be a capable leader with excellent communication skills. You should be proactive to ensure effective collaboration and optimize team operations.
 
Duties and Responsibilities are the following but may not be limited to:
Set clear team goals and motivate team members
Help to setup an inspiring team environment with an open communication culture
Oversee daily operations, delegating tasks and setting deadlines
Identify training needs and provide coaching
Interact with team members to receive their feedback and help resolve any problems
Supervise team performance and prepare reports on its metrics
Encourage high performance, creativity, and risk-taking
Improve team's productivity
Administer monthly scorecards to track associates' KPI reliability
Assist in coordinating PTO requests
Check process updates and assist new team members with onboarding
Develop and maintain team-building activities
Latitude of work is not just for one role
Handle associates with various roles
Job Requirements
2+ years' experience working as a Team Leader or Supervisor
Must have US Healthcare experience
Excellent practical knowledge of performance metrics
Good experience with PC, particularly with Microsoft 365 Applications
Strong communication and leadership skills
Strong decision-making, organizational and time-management skills
Brightree experience is a plus
Willing to work onsite Willing to work onsite (10th flr., Ebloc-3 bldg., Padriga St. Asiatown IT Park,Apas, Cebu City, Cebu) and can start ASAP
BS or BA in a related field, a degree in Management, or training in team leading will be a bonus
Why Join Us?
Opportunity to be part of a dynamic and growth-oriented team in the healthcare industry.
Collaborative and inclusive work culture that values innovation, diversity, and excellence.
Competitive compensation package
Above Industry Average Salary
Allowances
Night Differential
Monthly Performance Bonuses
Annual Performance Based Bonuses
HMO + free dependent
Regular Team Socials and Engagement
Christmas and New Year off!!!
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Strategic Office Support Incorporated
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