Urgent Hiring! team leader - healthcareFusion BPO Services Phils. Inc.

Segment: Healthcare
Position: Team Leader
 
JOB SUMMARY:
 
A Team Leader, or Group Leader, is responsible for overseeing teams of employees and motivating them to complete their job duties effectively. Their duties include training new employees and providing Team Members with daily objectives, developing, and implementing reward systems to motivate employee productivity, and communicating with upper management to determine the best methods for meeting business goals.
DUTIES & RESPONSIBILITIES:
Managing the day-to-day activities of the team. 
Motivating the team to achieve organizational goals.
Developing and implementing a timeline to achieve targets.
Delegating tasks to team members.
Conducting training of team members to maximize their potential.
Empower team members with skills to improve their confidence, product knowledge, and communication skills.
Conduct monthly and quarterly performance reviews.
Contributing to the growth of the company through a successful team.
Creating a pleasant working environment that inspires the team.
Develop a strategy that the team members can use to better reach a project's goal.
Determine the completion timeline and monitor progress to keep the project on track and on schedule.
Communicate clear instructions to team members.
Manage the flow of day-to-day operations.
Create and distribute reports to update the company on the team's progress.
 
 
Team Leader Requirements:
1 Year as Team leader
Customer experience & outbound skills 
healthcare background is an added advantage
Excellent communication skills.
Confidence and skillful negotiating skills.
Computer literate.
Strong organizational skills to give the team direction.