Company Profile: This is one of the Biggest Business Process Outsourcing providers of multi-channel customer experience and back office solutions. They understand the problem of outsourcing your company's operations and services.
Position: Mandarin Customer Support (Health and Wellness Account)
Location: Subic Bay, Zambales
Industry: BPO Company
Schedule: Nightshift (10PM - 6AM)
Salary: P 30,000- P 50,000
Benefits: Retention Bonus, promotion opportunities, growth and development. Potentially relocation bonus
Responsibilities:
Responsible for assisting clients with product information.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution.
Ensure customer satisfaction and provide professional customer support.
Serves customers by helping them select the best products.
Requirements:
Can speak Mandarin language
Intermediate level in English language.
Experience in the BPO industry is a plus.
Customer Service experience is a plus.
Open to undergraduates and graduates
Interview Process:
Paper Screening
Initial Interview with the HR
Final Interview with the Manager
Hiringvenue.com
Other Info
₱30,000-50,000 per month
Permanent
Full-time
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Jk Network Services
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