Urgent Hiring: it and cloud support engineerFusion BPO Services Phils. Inc.
Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 19/11/2024
Deadline: 19/12/2024
This job has expired, you can refer to some similar jobs here:
Job Urgent Hiring
The system will redirect automatically later 30 s
Primary Responsibilities as an IT and Cloud Support Engineer in Fusion CX Cebu team:
Engage directly with customers in response to ticket requests.
Account resets
Set up new user accounts
Decommission user accounts
Windows and Mac support
Mobile device support
Endpoint protection agent installation and troubleshooting
Report observations on management that could enhance customer experience.
Take complete ownership of assigned tasks and provide timely updates on progress to project management and management team.
Technical Experience:
Minimum of 3 years in a technical support role, with expertise in:
Microsoft Active Directory or Microsoft Entra (Azure AD) account administration
Microsoft 365 support and administration
Language Skills: Fluent in English
Desired Technical Experience:
Endpoint protection administration
Mobile device management administration
Required Non-Technical Experience:
Excellent interpersonal and communication skills
Strong time management skills
Multi-tasking and task prioritization skills
Desired Certifications (not required)
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Administrator Associate
Engage directly with customers in response to ticket requests.
Account resets
Set up new user accounts
Decommission user accounts
Windows and Mac support
Mobile device support
Endpoint protection agent installation and troubleshooting
Report observations on management that could enhance customer experience.
Take complete ownership of assigned tasks and provide timely updates on progress to project management and management team.
Technical Experience:
Minimum of 3 years in a technical support role, with expertise in:
Microsoft Active Directory or Microsoft Entra (Azure AD) account administration
Microsoft 365 support and administration
Language Skills: Fluent in English
Desired Technical Experience:
Endpoint protection administration
Mobile device management administration
Required Non-Technical Experience:
Excellent interpersonal and communication skills
Strong time management skills
Multi-tasking and task prioritization skills
Desired Certifications (not required)
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Administrator Associate
Submit profile
Fusion BPO Services Phils. Inc.
About the company
Position Urgent Hiring: it and cloud support engineer recruited by the company Fusion BPO Services Phils. Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Urgent Hiring: IT and Cloud Support Engineer or Fusion BPO Services Phils. Inc. company in the links above
About the company