Urgent Hiring! associatesStrategic Office Support Incorporated

Strategic Office Support is a healthcare staffing organization in the Philippines servicing US Clients. We are looking for energetic and highly fluent English-speaking Healthcare Associates to work with new and existing US Healthcare providers and clinics as inbound and outbound operators during the business hours of our respective clients.
 
We are in need of Healthcare Associates.
 
Job Qualifications and Requirements:
At least (2) two years in College or (2) two years of recent applicable work history.
Minimum of (1) one year of inbound and outbound call experience.
U.S. Healthcare experience is a plus.
Willing to work on-site.
Willing to work on graveyard shifts and flexible schedules.
Can work independently with less supervision.
Excellent English communication skills, both oral and written (English fluency)
Computer literacy (Microsoft 365 Applications, Brightree preferred.)
Attentiveness and Effective Listening
Adaptability and willingness to learn and improve
Ability to work in a fast-paced environment
Multi-tasking skills
Outstanding Team-Player
Job Duties and Responsibilities:
Comfortable speaking with US Patients and Team Members
Handle both inbound and outbound calls for assigned medical providers
Back-office support
Organize communication via emails, text, and phone calls
Provide excellent customer service as the first point of contact Experience in the US Healthcare Industry with the following roles is a huge PLUS!
VOB/PAR
Intake
DME Resupply
Confirmation Specialist
Billing/Medical Biller
Customer Service
CMN Holds
What's in store for you?
Competitive salary package, company bonuses, and performance incentives
Weekends Off
Paid Training
20 Paid- Time Off Credits (Vacation Leaves and Sick Leaves)
Monthly engagement programs
Night differential
Healthy and encouraging work environment
Career growth and promotion opportunities
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