urgent! Customer Service RepresentativeSpeedstream Transport

Speedstream Transport Philippines, Inc. started its operation in Cebu, Philippines sometime of year 2006. The company is duly accredited as Non-Vessel Operating Common Carrier and International Freight Forwarding of Philippines Shippers Bureau of Department of Trade and Industry.
 
The group are professionals and licensed customs brokers, expert in INCOTERMS 2010, is essential in International Commercial Terms of Shipment. Expert in Philippine Tariff and Customs Valuation.
 
The company is headed by a group of well experience and knowledgeable people can handle international freight forwarding, consolidation projects and can handle entrance and clearance of vessel of foreign and international vessel.
 
Speedstream Transport Phils., Inc. is URGENTLY looking for:
 
CUSTOMER SERVICE REPRESENTATIVE
 
Job Functions:
Provide outstanding and exceptional customer service
Identify and assess customers’ needs to achieve satisfaction
Deliver prompt and professional solutions for customer inquires
Track and follow-up all customer requests in a timely manner
Handle customer complaints, provide appropriate solutions and alternatives
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Qualifications:
Male or female, preferably female
Graduate of any Bachelor’s/College Degree
With experience as Customer Service Representative an advantage
Strong customer service orientation
High level of communication skills
Dynamic and self motivated
Can work with less supervision
Computer Literate
Can start immediately