urgent- Customer Service associate-with bpo experienceYeetiq

We are committed in finding great people, simplifying processes and maximizing performance. We bank on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork.
The position
We are looking for Customer Service Representatives who can handle incoming calls related to Billing, Collection Support, Product support, Client inquiries and Sales.
Responsibilities:
Resolve issues, concerns and process requests of customers within first contact
Facilitate outbound and follow through calls for complex concerns.
Exceed customer needs and create good customer experience
Develop and maintain files accurately
Adhere to set service level targets or key performance indicators
Adhere to prescribed shift and schedule
We offer:
Very competitive Compensation package
Growth and advancement opportunities
Referral program
Skills:
BPO or Call center experience is an advantage (6 months)
Have excellent English Communication skills
Documentation and typing skills
Familiar with MS office software, phone systems and various client-based tools and applications for customer management
Open to College Graduates and college undergraduates
To Join the team:
Please apply to this job posting or Email your resume to *********@yeetiq.com
Currently, we only facilitate online applications.
Shortlisted candidates will receive an email or a phone call between 10AM-7PM on weekdays. Applications will be processed within 3-5 business days.
Online Interviews will be done via Skype/Zoom
Apply now!
Salary starts at Php 115.00/hr
Our Location
P.Remedio St, Banilad Mandaue City.
We are within the vicinity of top restaurants and 24 hour convenient stores.
* To fast track your onboarding, please prepare your government numbers / IDs (SSS, Tin, Philhealth, Pagibig) and Police or NBI Clearance.