unit head for clinical OperationsFresenius Medical Care Holdings, Inc.

Fresenius Medical Care is the world's leading provider of dialysis products and services. We care for people with chronic kidney failure, of whom around 3.4 million worldwide depend on dialysis treatment. Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
We are a People-Centric organization, capitalizing on our harmonized global values of being Collaborative, Proactive, Reliable, and Excellent.
Our compensation strategy approach follows our Total Rewards Philosophy of driving and differentiating performance to attract, retain, and engage talents. We provide competitive pay, reward and benefits programs, and learning and development opportunities.
Pay
Offers Competitive Base Pay with premium on experience and competency
Reward Programs
Individual and Team Recognition Programs
Benefits
13th Month Pay
With Mandatory SSS, Pag-ibig and Philhealth Benefits
Free Clinic Uniform
Allowances
Comprehensive HMO, Group Life, and Personal Accident Insurance Coverage
Retirement Program
Vacation and Sick Leave Credits
Annual Physical Examination and Vaccination Program
Flu, Pneumonia and Hepa B Vaccines
Learning and Development
Contemporary Dialysis Practice Training Program through Fresenius Institute of Dialysis Nursing
Career Development Opportunities
Talk to us to learn more!
DUTIES AND RESPONSIBILITIES:
FINANCIAL
1. Supports the Operations Manager in achieving the clinic's goals and objectives through operational excellence in clinic operation and patient care management.
2. Strictly observes itemized protocol per treatment, and regularly disseminates these to the all personnel assigned in the clinic.
3. Initiates cost-saving interventions in assigned clinic, in the areas of utilities (electricity and water) consumption and waste segregation (e.g. bloodlines from normal waste), and regularly contains all related expenses on account of predetermined budget levels.
4. Ensures the achievement of predetermined machine utilization rates, as well as the appropriate manpower scheduling and deployment scheme, in response to the clinic's need for increased profitability and minimal losses.
5. Supports other organizational units (e.g. Supply Chain) in ensuring availability of consumables in the clinics through accurate treatment number forecasting, efficient conduct of activities from inbound logistics to after-sales support, taking into consideration clinical resources and the overall financial impact to the Company
6. Reviews their profit-loss statements and develops & implements plans on account of the need to ensure top-line revenue and bottom-line cost efficiency.
7. Ensures compliance to agreed cash handling and billing processes and prompt, accurate report preparation and submission in accordance to iPace controls and compliance policies.
8. Ensures availability of funds at all times,
PATIENTS/CUSTOMERS
1. Orients new patients on all aspects pertaining to the operation of the dialysis clinic, the means (e.g. PhilHealth, PCSO) for securing financial support, as well as other policies and procedures that have to be observed pertinent to dialysis treatment.
2. Documents work standards and processes, and implements policies intended to optimize clinic resources without compromising patient care and expectations; assists in managing the NephroWeb data in order that all pertinent clinical and clientele information are kept updated.
3. Maintains external linkages with organizations (Nephrology Society, PSN, PhilHealth), as well as with special interest groups, in support of the Company's industry-benchmarking efforts.
4. Empowers clinic personnel in making decisions affecting their (client) treatment, continually builds and sustains client's confidence in the knowledge and skill set of the assigned nurse/s, and ensures clients' sense of privacy and safety (while under nursing care) at all times
5. Attends to potential problems that may be encountered by the client, while being treated, and explores possible measures to avert such incidents; encourages all nurses to take the initiative to install a range of alternatives customized to unique client requirements.
6. Addresses clinic customer complaints and ensures immediate remedy to such, and also attends to concerns of patients involving issues that are private in nature
7. Continually introduces and administers a variety of interventions (diagnosis and medication, preventive and therapeutic interventions, effective nutrition, stress management) for clients, taking into consideration the crucial role of nurses in ensuring successful treatment.
RISK MANAGEMENT
1. Reviews untoward events relating to patients and staff and implements corrective actions as needed;
2. Oversees and reinforces compliance with all applicable global and local regulations;
REGULATORY
1. Collaborates with stakeholders in implementing the process for new units
2. Collaborates with stakeholders to prepare the facilities for statutory local reviews
3. In conjunction with the local Medical Director, organizes meetings with the Nephrologist to discuss matters pertaining to clinical/medical regulations
4. Ensures that the clinic obeys regulations, complies with laws, follows policies and contractual obligations, meets eligibility requirements for licenses, permits and other prerequisites
5. Trains employees on requirements that must be met and assists with regulatory processes
6. Prepares documentary requirements for Legal and regulatory permits mandated by government agencies; monitors the progress of permits applied to ensure that these are secured accordingly
7. Monitors the validity of government permits to ensure that renewal applications are filed in a timely manner
eQuest

Davao City
Permanent
Full-time