Description
What do you need to do:
-In charge of coordinating with respective teams for client concerns and maintaining a good rapport with clients during the onboarding process
-Will be following up with clients for any escalations or concerns arising and working with respective teams to resolve.
-Maintaining and updating the daily manifesto for all accounts - monitoring all account activity.
-Able to provide the team with account updates in a timely manner
-Schedule meetings for Salesmen and Head of Global Service Delivery Follow-ups for respective teams be it email, or via direct calls with the clients
What do we need:
-Candidate must have experience in onboarding clients and transitioning the client over to the operations team in the BPO set up.
-Able to multitask and work in a fast-paced environment
-Highly organized Very good communication skills both verbal and written, with neutral accent A level-headed individual who is able to be flexible and adaptable to the client and operational needs
-Able to think on their own based on circumstances that may arise for the client and operational concern and escalation
-Familiarity with the BPO industry is preferred must have a stable internet connection.
-Can both do work on-site and work from home
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
What do you need to do:
-In charge of coordinating with respective teams for client concerns and maintaining a good rapport with clients during the onboarding process
-Will be following up with clients for any escalations or concerns arising and working with respective teams to resolve.
-Maintaining and updating the daily manifesto for all accounts - monitoring all account activity.
-Able to provide the team with account updates in a timely manner
-Schedule meetings for Salesmen and Head of Global Service Delivery Follow-ups for respective teams be it email, or via direct calls with the clients
What do we need:
-Candidate must have experience in onboarding clients and transitioning the client over to the operations team in the BPO set up.
-Able to multitask and work in a fast-paced environment
-Highly organized Very good communication skills both verbal and written, with neutral accent A level-headed individual who is able to be flexible and adaptable to the client and operational needs
-Able to think on their own based on circumstances that may arise for the client and operational concern and escalation
-Familiarity with the BPO industry is preferred must have a stable internet connection.
-Can both do work on-site and work from home
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
Other Info
Cavite, Calabarzon · 1 December
Work type
Full Time
Work type
Full Time
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CallMax Solutions
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October
Position transition Manager - bpo experience recruited by the company CallMax Solutions at Cavite, Joboko automatically collects the salary of Apply, finds more jobs on Transition Manager - BPO Experience or CallMax Solutions company in the links above
About the company
CallMax Solutions jobs
Cavite, Calabarzon · 29 October