Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
TRAINING MANAGER
Job Description:
-Head, coach and mentor the training team.
-Strategize and plan for effective resource utilization, process target alignment.
-Responsible for driving and tracking training process parameter's critical to quality and process.
-Adopting best practices, ensuring meeting of SLA's. Manage client expectations.
-Contribute to the development of the short and long term goals of the process; ensuring Process improvement & Process compliance
-Drive process improvement and other quality tools for process performance measurement and -standardization.
-Strategizing and persistent planning need to achieve Client requirements
-Conducting Internal Reviews with Training team.
-Ensuring sessions with training Assistant Managers/ Operations and Quality Managers
Requirements:
*Graduate- Any discipline, MBA's preferred.
*6-8 years of experience
*4-5 years relevant experience in BPO Training
*Excellent written and verbal communication.
*Excellent people management, man management skills.
*Strong interpersonal and influencing abilities.
*Good process management skills.
*Able to think strategically, and develop business plans.
*Able to work in terms of business opportunities, growth, revenue.
For more information about our company, visit our website:
www.techmahindra.com
We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
TRAINING MANAGER
Job Description:
-Head, coach and mentor the training team.
-Strategize and plan for effective resource utilization, process target alignment.
-Responsible for driving and tracking training process parameter's critical to quality and process.
-Adopting best practices, ensuring meeting of SLA's. Manage client expectations.
-Contribute to the development of the short and long term goals of the process; ensuring Process improvement & Process compliance
-Drive process improvement and other quality tools for process performance measurement and -standardization.
-Strategizing and persistent planning need to achieve Client requirements
-Conducting Internal Reviews with Training team.
-Ensuring sessions with training Assistant Managers/ Operations and Quality Managers
Requirements:
*Graduate- Any discipline, MBA's preferred.
*6-8 years of experience
*4-5 years relevant experience in BPO Training
*Excellent written and verbal communication.
*Excellent people management, man management skills.
*Strong interpersonal and influencing abilities.
*Good process management skills.
*Able to think strategically, and develop business plans.
*Able to work in terms of business opportunities, growth, revenue.
For more information about our company, visit our website:
www.techmahindra.com
Other Info
2 to 4 Years Experience
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Tech Mahindra
About the company
Position Training Manager (for pooling) recruited by the company Tech Mahindra at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Training Manager (For Pooling) or Tech Mahindra company in the links above
About the company