TrainerVirtual Staffing Solutions

Responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. Responsibilities: Manage Product Training delivery in Tacloban. Support program ramp Understanding of Adult Learning Principles Excellent Facilitation skills Partner with program stakeholders Manage LMS and create training modules Collaborate with Quality Team in executing training interventions Reports to the Site Training Manager Qualifications: Education and/or Experience: College level, at least One (1) year working experience as Trainer in a BPO. Communications skills : Verbal proficiency in English, additional language a plus Business and technical writing skills Training skills Training Needs Analysis Instructional Design Adult Learning Principles Process Design Cost-Benefit Analysis Platform Skills Computer skills: Proficiency in Windows, MS Word, Excel and Power point. Reasoning Ability: Must be able to determine problems, solve problems, and recommend solutions. To seek out better methods of raining classes to operate.
Monster

Eastern Visayas
Permanent
Full-time