Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Middle Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Middle Office (North America) - Analyst Reports to: Technical Lead Level: Operational Support : Perform day to day operations for Trade Support, Trade Matching, Trade Settlement and Cash Management functions. Communicate, investigate and resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams. Actively manages risks related to trades and cash to avoid failed settlement. Perform periodic trade and cash reporting for Onshore counterparts Improve business processes and controls to mitigate operational risks. Identify weaknesses in workflows and assist to establish effective solutions. Assist in assessing, handling, and resolving critical business and system issues raised during operations. Support ad-hoc analysis to identify root cause of production problems and develop timely solutions. Effectively communicate significant production updates and challenges to Manager in a timely manner. Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, Economics or any related business-related course Minimum 2 years related work experience Team player Knowledge in securities instruments, operational processes and trade life cycle Good analytical and diagnostic skills with knowledge and understanding of process design. Excellent communication skills (written and verbal) with strong comprehension and confidence Strong investment, markets and trades knowledge Proactive and willing to thrive in a highly critical function. Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Uses diplomacy and tact to resolve difficult situations. Escalates serious issues to the Manager. Domain Knowledge Requirements: Understands the concepts surrounding Trade Support functions and the trade life cycle, middle office and trade settlements and cash management experience is highly preferred. Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes Good working knowledge in using Bloomberg, BBH, Custodian platforms Intermediate to advanced knowledge regarding Cash Management, Data Management, Pricing, Settlements, Reconciliation, Transactions, Transfers processes The candidate must be willing to report in Diliman, Quezon City The candidate must be willing to work on a fixed night shift schedule If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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Manulife (International) Limited - Selen Chan
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