trade / Social Media community managerVISUM VENTURES INC.

JOB DESCRIPTION
JOB DESCRIPTION
We are looking for a qualified Trade / Social Media Community Specialist to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a 'people person' with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities:
Set and implement social media and communication campaigns to align with marketing strategies
In store trade marketing activities
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
JOB QUALIFICATION
Requirements:
Proven work experience as a social media community specialist
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
BSc degree in Marketing or relevant field
OTHER JOB REQUIREMENTS
Education
Bachelor's Degree / College Degree
Field of study
Advertising/Media, Marketing
Specialization
Advertising, Marketing/Business Dev
JOB BENEFITS
Health Card, Flexitime, Laptop, Mobile Phone, Mobile Data Plan
Social Media management