Description
Welink MCS is hiring for a Tier 3 TSR in behalf of a client partner in the BPO Industry
Location: Makati City
Email: ****@welinkmcs.com
Responsibilities:
The core mission of the Tier 3 TSR is to provide timely, correct, and complete technical solutions (advanced to proficient) to client's users via call and/or email. Technical Support Representatives Level 2 are the client's front liners in ensuring that the client's customers will have a positive customer experience. Technical Support Representatives are expected to meet or exceed the performance targets set by the client and the company.
Qualifications:
• College/Bachelor's degree holder
• At least 3 years working as a Tier 2 or Tier 3 for a Technical Account in the BPO workspace
• Previous IT Service Desk Support experience is an advantage
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No
Welink MCS is hiring for a Tier 3 TSR in behalf of a client partner in the BPO Industry
Location: Makati City
Email: ****@welinkmcs.com
Responsibilities:
The core mission of the Tier 3 TSR is to provide timely, correct, and complete technical solutions (advanced to proficient) to client's users via call and/or email. Technical Support Representatives Level 2 are the client's front liners in ensuring that the client's customers will have a positive customer experience. Technical Support Representatives are expected to meet or exceed the performance targets set by the client and the company.
Qualifications:
• College/Bachelor's degree holder
• At least 3 years working as a Tier 2 or Tier 3 for a Technical Account in the BPO workspace
• Previous IT Service Desk Support experience is an advantage
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
Makati, National Capital Region · Today, 04:35 PM
Work type
Full Time
Work type
Full Time
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WeLink Management Consultancy Services
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Taguig, National Capital Region · Today, 08:01 AM
Position tier 3 TSR recruited by the company WeLink Management Consultancy Services at Makati, Joboko automatically collects the salary of Apply, finds more jobs on Tier 3 TSR or WeLink Management Consultancy Services company in the links above
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WeLink Management Consultancy Services jobs
Taguig, National Capital Region · Today, 08:01 AM