temporary hrsc AdministratorAnalog Devices

Under the supervision of the Global HR Shared Services Manager, this position will be focused on delivering a high level of customer service and operational support to HRSSC and HR team, Managers and Employees.
In this role, the admin support will also provide support in the transitioning of services to the center, including the testing, reengineering, and implementation of reengineered HR processes. Following the implementation of the Service Center, the admin support will also participate in efforts to continuously improve the services being offered to employees.
Key Responsibilities:
Provides administrative support to HRSSC organizations which includes but not limited to employee kiosk maintenance, forms management and reproduction, employee transaction acknowledgement, filing, photocopying, faxing, office supplies and drinking water procurement, routing of documents, billings tracking, office cleanliness, answering calls, voicemail handling, new hire and statutory transactions support, etc.
Maintain and file personnel records.
Document processes owned and ensure they are current
Maintain good understanding of the Connections business model, the departments and the personnel along with their areas of expertise.
Maintain strong working relationships with Connections employees
Coordinate special projects as assigned.
Responds to phone/online inquiries from employees and managers related to HR programs, policies, procedures, and tools. Provides complete and accurate response to each inquiry, and escalates inquiries according to pre-defined escalation procedures when necessary.
Performs work in accordance with pre-determined SLA's.
Continually maintains working knowledge of HR programs, policies, and processes.
Processes back-end transactions like COE requests
Promotes and adheres to Company's commitment on corporate social responsibility.
Qualifications:
EDUCATION
EXPERIENCE
COMPETENCIES
College graduate
1-2 years of related, progressive HR administrative experience
KNOWLEDGE
Basic knowledge on HR processes
Must have previous admin or clerical experience
Must have good computer skills specially Windows applications
Knows how to operate printer, photocopier, fax machine, etc
Has very good organization and coordination skills
BEHAVIOR
Detail-oriented
Adaptability: quickly learns new tools, processes and procedures.
Ability to identify critical situations and take action to escalate a given process or circumstance when appropriate
Excellent team player
Able to perform job responsibilities with minimal supervision
Good time management skills
MOTIVATION
COMMUNICATION
Good customer service orientation while maintaining a high level of integrity and confidentiality with each interaction.
Good Call handling
Good documentation
Good verbal, written, interpersonal and telephone communication skills
Willing to work in a mid shift / rotational shift
Key Responsibilities:
Provides administrative support to HRSSC organizations which includes but not limited to employee kiosk maintenance, forms management and reproduction, employee transaction acknowledgement, filing, photocopying, faxing, office supplies and drinking water procurement, routing of documents, billings tracking, office cleanliness, answering calls, voicemail handling, new hire and statutory transactions support, etc.
Maintain and file personnel records.
Document processes owned and ensure they are current
Maintain good understanding of the Connections business model, the departments and the personnel along with their areas of expertise.
Maintain strong working relationships with Connections employees
Coordinate special projects as assigned.
Responds to phone/online inquiries from employees and managers related to HR programs, policies, procedures, and tools. Provides complete and accurate response to each inquiry, and escalates inquiries according to pre-defined escalation procedures when necessary.
Performs work in accordance with pre-determined SLA's.
Continually maintains working knowledge of HR programs, policies, and processes.
Processes back-end transactions like COE requests
Promotes and adheres to Company's commitment on corporate social responsibility.
Qualifications:
EDUCATION
EXPERIENCE
COMPETENCIES
College graduate
1-2 years of related, progressive HR administrative experience
KNOWLEDGE
Basic knowledge on HR processes
Must have previous admin or clerical experience
Must have good computer skills specially Windows applications
Knows how to operate printer, photocopier, fax machine, etc
Has very good organization and coordination skills
BEHAVIOR
Detail-oriented
Adaptability: quickly learns new tools, processes and procedures.
Ability to identify critical situations and take action to escalate a given process or circumstance when appropriate
Excellent team player
Able to perform job responsibilities with minimal supervision
Good time management skills
MOTIVATION
COMMUNICATION
Good customer service orientation while maintaining a high level of integrity and confidentiality with each interaction.
Good Call handling
Good documentation
Good verbal, written, interpersonal and telephone communication skills
Willing to work in a mid shift / rotational shift
Analog Devices

Cavite
Temporary
Full-time