telecommunications account | wosa | 24k starting salary | No Experience Required |NeksJob Philippines

Answers phone calls and provides important information/ assistance to clients.
Checks mail, fax and internet mail to provide customer assistance.
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customer on the phone or using written correspondence to take care of concerns.
Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follows escalation procedures as needed.
18 years of age and above ​·
At least HS/SHS Graduate
Good to excellent English communication skills​
Communication and Computer savvy
Amenable to work in shifting schedule.​
Willing to start ASAP
Bossjob

Bacolod City, Negros Occidental
Permanent
Full-time