CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor-made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets.
We continuously seek highly motivated, energetic, flexible, career-driven, and most importantly, people-oriented individuals. We aim to build a company that provides the best technical and customer service available.
We are looking for a Technical Trainer:
Must have a Bachelor's degree preferably in computer technology, information systems, engineering, or any related field.
Must have at least 3 years of experience in a technical training role.
Experience in designing and developing training material is preferred but not required.
Proficient knowledge of VLAN, routing, OSI, VPN, IP subnetting, and different networking protocols such as TCP/IP, DNS, DHCP, etc
Technical Certifications such as CCNA, Ruckus Certification, and others are preferred but not required.
Proficient in using MS Office (Word, Excel, PowerPoint, and Outlook)
Must have excellent oral and written English communication skills.
Must have excellent facilitation, presentation, and listening skills.
Has excellent Customer Service Skills
Has good interpersonal and professional skills
Has the ability to creatively use resources and adjust to changes quickly and professionally
Has the ability to work independently with minimal supervision, but also in a team environment
Has strong attention to detail
Has the ability to prioritize assignments and projects based on importance and customer expectations
Can showcase Analytical, Dynamic, and Creative personal qualities
Willing to work in shifts/weekends/holidays
Company Perks and Benefits:
Free one meal a day
Emergency Loan and Other Financial Assistance Program
Free 24 Hours snacks and beverages
Health Insurance
Health Subsidy
Interest-Based Clubs
Retirement Plan/ Life Insurance
Savings Plan
Team Socialization Allowance
Perfect Attendance Bonus
Quarterly Perfect Attendance Bonus
Year-End Performance Bonus Plan(Company discretion)
And much more
We continuously seek highly motivated, energetic, flexible, career-driven, and most importantly, people-oriented individuals. We aim to build a company that provides the best technical and customer service available.
We are looking for a Technical Trainer:
Must have a Bachelor's degree preferably in computer technology, information systems, engineering, or any related field.
Must have at least 3 years of experience in a technical training role.
Experience in designing and developing training material is preferred but not required.
Proficient knowledge of VLAN, routing, OSI, VPN, IP subnetting, and different networking protocols such as TCP/IP, DNS, DHCP, etc
Technical Certifications such as CCNA, Ruckus Certification, and others are preferred but not required.
Proficient in using MS Office (Word, Excel, PowerPoint, and Outlook)
Must have excellent oral and written English communication skills.
Must have excellent facilitation, presentation, and listening skills.
Has excellent Customer Service Skills
Has good interpersonal and professional skills
Has the ability to creatively use resources and adjust to changes quickly and professionally
Has the ability to work independently with minimal supervision, but also in a team environment
Has strong attention to detail
Has the ability to prioritize assignments and projects based on importance and customer expectations
Can showcase Analytical, Dynamic, and Creative personal qualities
Willing to work in shifts/weekends/holidays
Company Perks and Benefits:
Free one meal a day
Emergency Loan and Other Financial Assistance Program
Free 24 Hours snacks and beverages
Health Insurance
Health Subsidy
Interest-Based Clubs
Retirement Plan/ Life Insurance
Savings Plan
Team Socialization Allowance
Perfect Attendance Bonus
Quarterly Perfect Attendance Bonus
Year-End Performance Bonus Plan(Company discretion)
And much more
Submit profile
CTC BPO Inc. (FKA: CallTek Center International, Inc.)
About the company
CTC BPO Inc. (FKA: CallTek Center International, Inc.) jobs
Size: From 101 to 500 employees
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About the company
CTC BPO Inc. (FKA: CallTek Center International, Inc.) jobs
Size: From 101 to 500 employees