Technical SupportMaximum Solutions Corporation

JOB DESCRIPTION
Maintains and ensures the Access point, NAS, Internet, email and telephone connection availability and firewall management for In-house and Branch Offices.
Research, diagnose, troubleshoot and identify solutions to resolve I.T product issues.
Maintain and configured all workstation systems by hardening and disabling access to unnecessary input/output and system peripherals.
Maintain Endpoint security and server maintenance.
Provide prompt and accurate feedback to customers via phone, e-mail, and remote or in person.
Working with customers/employees to identify computer problems and advising solutions.
Conduct Pre and Post Product support for different software and hardware (Installation, Assembly, Troubleshooting etc.) For In-house, Branch office and customers.
Represent the company during events like seminars and trainings for different software and hardware partners.
Provide knowledgeable technical demonstration and training regarding focus products and conduct Basic and Advanced Configuration.
JOB QUALIFICATION
Graduate of any IT related course
Must have good knowledge with different software and hardware
Flexible and trainable
Willing to work on field.
OTHER JOB REQUIREMENTS
Education
Bachelor's Degree / College Degree
Field of study
Computer Science/Information Technology
Specialization
Tech & Helpdesk Support
JOB BENEFITS
Health Card, Allowance, Life Insurance, Others
Troubleshooting, Programming, Networking