Technical Support Representatives with or without experience - Pioneer Mandaluyong CityNeksJob Philippines

Description
Job Description:
Our Technical Support Representatives are vital members of our company. You will field customer inquiries
and find innovative ways to respond. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic work experience with different cultures as well as unlimited opportunities to grow your potential and develop your career.
Your responsibilities:
• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Appropriately and adequately communicate with customers
What we're looking for:
• Filipino citizen or with equivalent legal status
• Proven oral & written English communication skills
• Strong logic and problem-solving skills
• Availability to work through various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
What's in it for you?
• Competitive salary package
• Performance Bonus
• Generous referral incentives
• State-of-the-Art facilities (Gym, Sleeping Quarters, Gaming Room & others)
• Best-in-class healthcare benefits from Maxicare
• Get special deals or discounts from our Prestigious Partners: Food & Dining, Beauty & Wellness,
Travel & Transportation, Fashion, Technology, Leisure & Services
• An inspiring and fun work environment with endless career advancement opportunities
• Be part of the first and only two-time certified Great Place to Work company in the Philippines
Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English ,Tagalog
Availability for travel: Yes
Availability for change of residence: No

₱ 21,000.00 monthly ·  Mandaluyong, National Capital Region ·  30 September (updated)
Work type
Full Time