Technical Support Representatives - for cable/internet/phone-wos -15Neksjob Corporation

Job Description
Technical Support Representatives - for Cable, Internet, and Phone
Salary Range: PHP: 16000 - PHP18000/month
Location: Davao City
As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilising various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
At least high school graduate with a diploma/certificate
· Must NOT be a student/enrolled and should have NO plans in pursuing their studies
Willing to work full-time and in a shifting schedule (No Part-time)
BPO Tech Experience Preferred
Average to excellent English communication skills
Computer literate and with good web navigation skills
Available to start ASAP
Here's what's in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities