Technical Support Neksjob Philippines CorporationNeksjob

Description
Job Description:
You are taking the next step to joining a company that is fanatical about their staff and clients. An
organization that is tenacious in the pursuit of excellence and of high quality service. You are joining a team
that is not afraid to be bold and
disruptive in the marketplace.
It's time to shake things up! Join Concentrix as a Technical Support Specialist!
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest
global
consumer electronic brands.
You will also be responsible for;
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred; but applicants without work
experience are welcome to apply
Excellent English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career patching and advancement opportunities
Competitive salary
Monthly performance incentives
Requirements * Minimum education level: Vocational
Years of experience: 4
Language(s): English
Availability for travel: Yes
Availability for change of residence: No
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