Technical Support Engineer Team Lead with Php 20,000 Signing BonusSupporting Enterprises Inc.

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery center in the Philippines.
 
We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SMEs clients all over Australia and abroad to connect talent (YOU) with opportunities.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment that embraces change and diversity.
 
TECHNICAL SUPPORT ENGINEER TEAM LEAD
Schedule: Willing to work in a Shifting Schedule
Salary offered is Php 30,000 with SIGNING BONUS!
 
Qualifications:
Minimum of two (2) years of Technical Support Team Lead experience.
Excellent English verbal and written communication skills.
Strong technical background with excellent problem solving and multi-tasking skills.
Must have hands-on experience with HTML and CSS.
Available to start immediately.
Responsibilities:
Provide above-and-beyond service to customers, assisting with all technical and product-related queries.
Become an expert in service offerings and a knowledge center for both customers and internal teams.
Lead ad-hoc projects to improve service and increase the productivity and efficiency of the team.
Document and share your knowledge by creating internal articles as well as self-help guides for customers.
Liaise with other departments and product teams about our users’ needs.
For more information about our company, visit our website: www.supportingcareers.com

2 to 4 Years Experience