Technical Support customer service agentLTVplus

LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
Requirements
1 year or more of offering technical customer service experience
Experience and knowledge in Windows Server and networks and Windows environment is a must
Good English verbal and written communication skills
The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
Confidence and patience are essential for good customer relations in this role
Willingness to explain things, possibly multiple times
Persistence, and effective problem-solving skills
Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
Benefits
Remote (Work from Home) setup
Paid time off (Annual leave) and Sick Leave
Maternity and Paternity Leave
Online/virtual Upskill and Knowledge sharing sessions
Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
Health Stipend
LTVPlus

Philippines
Permanent
Full-time