Technical Support Associate - Earn up to 18k basic salary/OTP interviews!TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Description
• Performs customer request/problem identification and follows defined procedures to resolve correctly.
• Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
• Maintaining high customer satisfaction ratings and service level agreements
• May complete and resolve non-call customer contact requests received by mail, web or email
Technical Requirements needed:
-Laptop/PC
-Internet Connection
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 17,000.00 monthly ·  Davao del Sur, Davao Region ·  Today, 02:04 PM (updated)
Work type
Full Time