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Description
• Performs customer request/problem identification and follows defined procedures to resolve correctly.
• Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
• Maintaining high customer satisfaction ratings and service level agreements
• May complete and resolve non-call customer contact requests received by mail, web or email
Technical Requirements needed:
-Laptop/PC
-Internet Connection
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
• Performs customer request/problem identification and follows defined procedures to resolve correctly.
• Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
• Maintaining high customer satisfaction ratings and service level agreements
• May complete and resolve non-call customer contact requests received by mail, web or email
Technical Requirements needed:
-Laptop/PC
-Internet Connection
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
₱ 17,000.00 monthly · Davao del Sur, Davao Region · Today, 02:04 PM (updated)
Work type
Full Time
Work type
Full Time
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TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS
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TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS jobs
₱ 17,000.00 monthly · Cebu, Central Visayas · 11 September (updated)
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About the company
TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS jobs
₱ 17,000.00 monthly · Cebu, Central Visayas · 11 September (updated)