Technical application analystEclaro

Assignment Detail Industry: Software Job Description Technical Application Analyst Job Responsibilities: * Help compile and deliver to CSM daily meetings (WIN) * Attend and deliver updates on carrier operations calls * Provide updates t Assignment Detail Industry: Software Job Description Technical Application Analyst Job Responsibilities: Help compile and deliver to CSM daily meetings (WIN) Attend and deliver updates on carrier operations calls Provide updates to carrier CSM on the daily hold files that are assigned to the CSA that is out of the office Attends recurring calls with customers and carriers either scheduled or requested calls Provide updates back to CSA in OOO email when they return Raise red flag to management if things are not being completed by owners on the team Performs case triaging for eExchange Production and route it to corresponding queue Manage group renewal assignments and compile data and deliver updates to CSM for renewal dashboard Education: A Bachelors Degree required, Computer Science or equivalent technical degree preferred. Experience: 3 5 years
Monster

Philippines
Permanent
Full-time