Technical and Consumer Electronics Associate - Earn up to 20k salary package!TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Description
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
• Research required information using available resources;
• Follow standard processes and procedures;
Basic Qualifications!
-At least 18 years of age
-A Filipino citizen or hold relevant status
-Must be at least high school (old curriculum) graduate or senior high school graduate (new curriculum)
-Must possess basic web navigation skills
-With good-excellent communication skills
-Must be conversant, energetic and emphatic, able to ask logical questions
-Able to multi-task
-Must have the ability to understand the customer's needs.
-Willing to start immediately
-Preferably with 1-6 months call center experience, but not required as long as communication skills requirement is met
Technical Requirements needed:
-Laptop/PC
-stable Internet Connection
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 24,000.00 monthly ·  Quezon City, National Capital Region ·  29 September (updated)
Work type
Full Time