team Managers / coaches | tier 2 dispatchWheel of Color 69 Inc.

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 17/06/2025
Deadline: 10/11/2023

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WHEEL OF COLOR 69 INC.
 
Is currently looking for:
 
TEAM MANAGERS / COACHES | TIER 2 DISPATCH
Responsibilities:
Facilitate the development of dispatchers performance by conducting individual coaching sessions
Receive incoming calls and assign to dispatch
Communicate and teach product updates, behavior gaps, call drivers or system issues
Enters information into Computer Aided Dispatch system (CAD).
Review, validate and approve requests within their authorization limit
Build a strong working relationship with teammates and other departments
Tests and performs minor maintenance on equipment.
Requirements:
2-year undergraduate degree (communications arts and education majors preferred)
At least 4+ year of experience as a call center/BPO agent
Excellent/ English communication skills
Experience in developing talents to its full potential
Effective communication and interpersonal skills
Proficient in creating reports and in using MS Office/ ms365

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Wheel of Color 69 Inc.

About the company


Position team Managers / coaches | tier 2 dispatch recruited by the company Wheel of Color 69 Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Team Managers / Coaches | Tier 2 Dispatch or Wheel of Color 69 Inc. company in the links above

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