Team LeaderStrategic Office Support

We are looking for a skilled Team Leader who will assist in guiding and managing a team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Your duties will include but are not limited to daily supervision, management, and motivation of team members.
We expect you to be a capable leader with excellent communication skills. You should be proactive to ensure effective collaboration and optimize team operations.
Job Qualifications
Set clear team goals and motivate team members
Help to setup an inspiring team environment with an open communication culture
Oversee daily operations, delegating tasks and setting deadlines
Identify training needs and provide coaching
Interact with team members to receive their feedback and help resolve any problems
Supervise team performance and prepare reports on its metrics
Encourage high performance, creativity, and risk-taking
Improve team's productivity
Administer monthly scorecards to track associates' KPI reliability
Assist in coordinating PTO requests
Check process updates and assist new team members with onboarding
Develop and maintain team-building activities
Latitude of work is not just for one role
Handle associates with various roles
Job Requirements
2+ years' experience working as a Team Leader or Supervisor
Must have US Healthcare experience
Excellent practical knowledge of performance metrics
Good experience with PC, particularly with Microsoft 365 Applications
Strong communication and leadership skills
Strong decision-making, organizational and time-management skills
Brightree experience is a plus
Willing to work onsite (Oakridge Business Park, A.S. Fortuna St., Mandaue City, Cebu) and can start ASAP.
BS or BA in a related field, a degree in Management, or training in team leading will be a bonus
What's in store for you?
Competitive salary package, company bonuses, and performance incentives
Weekends Off
Paid Training
20 Paid- Time Off Credits (Vacation Leaves and Sick Leaves)
Monthly engagement programs
Night differential
Healthy and encouraging work environment
Career growth and promotion opportunities
HMO-Intellicare w/ 100k Member Benefit Limit
Dental Coverage w/ Dental Network Company
Strategic Office Support

Mandaue City, Cebu
Permanent
Full-time