Team LeaderCallMax Solutions

Managing and maintaining KPIs for multiple accounts
Managing and developing individual team members
Partnering with all stakeholders to effectively support agents in production
Closing the loop by providing comprehensive reports to all stakeholders
Communicate with Managers and provide Client Updates on a Daily basis
Good to Excellent English communication skills. (Verbal and Written)
Handled Multiple accounts and LOBs is preferred
At least 2 years - College
Competent in MS Office
Tech-savvy is a plus
Similar prior experience
Data Entry and/or Product Listing experience is preferred but not required
Amenable to work on-site and in graveyard shift.
Paid Vacation Leave
Performance Bonus
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Associate / Supervisor Customer Service Business Process Outsourcing 1 opening Bachelor's degree graduate
CallMax Solutions provides dedicated virtual support to companies worldwide, handling their in-house needs. CallMax Solutions was founded in New York and has quickly grown across to the Philippines. Our success is due to our commitment of excellent customer service, dedicated back office support and supporting our dedicated employees through great Cloud software and services. Our training is designed to help each of our valuable employees to learn, grow and thrive to their fullest potential. CallMax Solutions is handpicking candidates who are passionate about delivering excellent customer service, work in a job environment of team work and accountability, and will play a role in shaping CallMax's future.
Kalibrr

Imus, Cavite
Permanent
Full-time