team leader - fixed schedules, Night Shift - starts at 28kThe Virtual Hub Philippines

Our Team Leaders (also known as Results Coaches of The Virtual Hub) manage diverse teams of Virtual Assistants who work with different clients on different accounts IN A NON-CALL CENTER ENVIRONMENT. Each VA's needs are different from the other, so we are looking for a Leader who is able to adapt to a very dynamic working environment and is willing to work on ensuring each VA on their team is successful and supported.
 
WE ARE LOOKING FOR NIGHT SHIFT TEAM LEADERS!
 
WHAT WE OFFER:
COMPETITIVE SALARY PACKAGE based on previous experience ranging from Php28,000 to Php30,000
We offer government- and company-mandated benefits
FIXED WEEKENDS OFF
FIVE MAJOR HOLIDAYS OFF: Christmas, Boxing Day (December 26), New Year’s Day, Maundy Thursday, and Good Friday
HMO upon signing the probationary contract
Performance incentives or bonuses
A great collaborative and supportive company culture
Annual Performance Salary Review based on KPIs
Accessible Work Location - train in our Ayala office and work in Cebu IT Park
Work-life balance
A stable, long-term job - enjoy regular employment with us!
A fun, relaxed and friendly working environment
A great collaborative and supportive company culture
An internal Helpdesk to provide support and assistance on your tasks
Dynamic work environment
WHAT OUR SUCCESS COACHES DO:
Manage and lead a team of Virtual Assistants, each of whom handles one or two unique customer accounts
Work closely and collaborate with local and foreign members of the management/operations team
Communicate concerns of team members to the management
Advocate for team members and foster a collaborative, safe, and non-toxic working environment 
Implement The Virtual Hub's policies
Provide encouragement and motivation to team members, including communicating team goals and identifying areas for new training or skill checks
Monitor each team member's performance and develop and implement strategies to address or avoid individual performance issues
Develop strategies to promote team member adherence to company regulations and performance goals
Conduct team meetings to update members on best practices and continuing expectations
Generate and share comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
WE ARE LOOKING FOR TEAM PLAYERS WITH:
Initiative and charisma
Solid leadership and coaching skills
At least 3 years' worth of experience in managing a group or teams of people
In-depth knowledge of performance metrics
Technical know-how and a willingness to adapt to different kinds of situations and people
Excellent communication skills in the English language
Organizational and time-management skills
Ability to make quick and smart decisions under pressure
 
Learn More: https://www.thevirtualhub.ph

5+ Years Experience