Team LeadVirtual Staffing Solutions, OPC

The leading BPO solutions provider in Leyte, Philippines, Virtual Staffing Solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for SMEs and large corporations in the US and UK.
Since its founding in 2018, the team has grown into a strong and competitive player in the BPO scene with over 1500+ employees and counting. Virtual Staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business.
We are looking for: Team Leaders
Responsibilities:
Managing the day-to-day activities of the team
Coaching for performance and behavior
Motivating the team to achieve organizational goals
Developing and implementing a timeline to achieve targets
Delegating tasks to team members
Conducting training of team members to maximize their potential
Empowering team members with skills to improve their confidence, product knowledge, and communication skills
Skills and Requirements:
Minimum of 1 year experience as a Team Leader in the BPO Industry
Excellent Communication and Leadership skills.
Can Manage Retention and Attrition
Can drive and meet account specific KPI's
With Telco experience is a plus!