About the job Team Lead
Our benefits include:
Work directly with an international client
Performance evaluation at 6-months
13th month pay
HMO (Maxicare) on the first day of employment
Five (5) Service Incentive Leaves upon reaching 6-months of service/employment (convertible to cash)
Maternity Leave, Paternity Leave, SOLO Parent Leave, Magna Carta Leave, etc.
Education Benefit
Retirement Benefit
Shuttle Service
CO League (Swimming, jiu-jitsu, yoga, billiards, table tennis, prizes, events, training, outreach, etc.)
24-Hour Management & Tech Support
Great hands-on support team and fun working environment
Position Description:
Position Title: Team Lead
Classification: Supervisor
Salary Grade: 25000 - 30000 Peso / month
Reports To: Account Manager, Client
Primary Relationships: Client Team
Date(s): March 2021 Background:
Shadow's purpose is to help people. We've started by building an app that reunites lost dogs and cats with their families. We help people manage the process and connect an entire active community of volunteers to tasks they can help with. It's a new kind of app with a social twist for good and a unique opportunity space to take part in. To keep our team safe, we are currently all working from our homes in Pampanga until the end of the pandemic.
We are looking for a full-time Team Lead to support the growth & improvement of our Service Operations, Story Operations and Data Operations teams. In this role, you would be tasked with ensuring that members of the Shadow community who have lost or found a pet receive support that is useful, empathetic, and informal - as if our support team was the user's best friend just happened to be an expert in reuniting missing pets.
At Shadow all team members have a voice and contribute to the vision. Our ideal candidate is comfortable having that seat at the table and voicing opinions across the board.
Schedule:
US business hours
Flexibility to work occasional weekends and major US holidays
Role:
Learn each Operations role from the ground up, starting by training & executing each role as a top performer
Recruit, train, audit, and coach Operations team members
Update & improve protocols & documentation
Plan fun team-building events that are tied to our purpose
Ad hoc organizational, administrative, research, and data tasks
Requirements:
Exceptional skills in written & spoken conversational English
Marketing background preferred but not required
Fast learner of new technology and applications
Excellent organizational skills and attention to detail
Self-starter with ability to keep on task to meet deadlines
You must provide your own late model smartphone and fast internet, which will be reimbursed (15 Mbps/download and 3 Mbps/upload high-speed internet minimum)
Clark Outsourcing
Our benefits include:
Work directly with an international client
Performance evaluation at 6-months
13th month pay
HMO (Maxicare) on the first day of employment
Five (5) Service Incentive Leaves upon reaching 6-months of service/employment (convertible to cash)
Maternity Leave, Paternity Leave, SOLO Parent Leave, Magna Carta Leave, etc.
Education Benefit
Retirement Benefit
Shuttle Service
CO League (Swimming, jiu-jitsu, yoga, billiards, table tennis, prizes, events, training, outreach, etc.)
24-Hour Management & Tech Support
Great hands-on support team and fun working environment
Position Description:
Position Title: Team Lead
Classification: Supervisor
Salary Grade: 25000 - 30000 Peso / month
Reports To: Account Manager, Client
Primary Relationships: Client Team
Date(s): March 2021 Background:
Shadow's purpose is to help people. We've started by building an app that reunites lost dogs and cats with their families. We help people manage the process and connect an entire active community of volunteers to tasks they can help with. It's a new kind of app with a social twist for good and a unique opportunity space to take part in. To keep our team safe, we are currently all working from our homes in Pampanga until the end of the pandemic.
We are looking for a full-time Team Lead to support the growth & improvement of our Service Operations, Story Operations and Data Operations teams. In this role, you would be tasked with ensuring that members of the Shadow community who have lost or found a pet receive support that is useful, empathetic, and informal - as if our support team was the user's best friend just happened to be an expert in reuniting missing pets.
At Shadow all team members have a voice and contribute to the vision. Our ideal candidate is comfortable having that seat at the table and voicing opinions across the board.
Schedule:
US business hours
Flexibility to work occasional weekends and major US holidays
Role:
Learn each Operations role from the ground up, starting by training & executing each role as a top performer
Recruit, train, audit, and coach Operations team members
Update & improve protocols & documentation
Plan fun team-building events that are tied to our purpose
Ad hoc organizational, administrative, research, and data tasks
Requirements:
Exceptional skills in written & spoken conversational English
Marketing background preferred but not required
Fast learner of new technology and applications
Excellent organizational skills and attention to detail
Self-starter with ability to keep on task to meet deadlines
You must provide your own late model smartphone and fast internet, which will be reimbursed (15 Mbps/download and 3 Mbps/upload high-speed internet minimum)
Clark Outsourcing
Other Info
Pampanga
₱30,000 per month
Permanent
Full-time
₱30,000 per month
Permanent
Full-time
Submit profile
Clark Outsourcing
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