team AdministratorSmartsourcing

Keep the Team on Track, the Data in Check, and the Work Flowing at Smartsourcing.Join us as a Team Administrator and help drive smooth operations across our accounting and client service functions. If you love details, deadlines, and doing things right the first time, this is your next great step.Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuAbout the RoleAs a Team Administrator, the core purpose of this role is to provide support to the accounting team, ensuring the seamless operation of daily tasks and aiding our, Client Service Coordinators/Administrators and the Practice Management Team.
The Team Administrator role plays a crucial part in enhancing client services by facilitating efficient client onboarding, maintaining data accuracy, and assisting in various administrative functions to meet client needs.Key ResponsibilitiesPhysical Mail - incomingAssist the onshore Team Administrator as required with:
Saving mail to SharePoint and distribution (internal/external clients)
Liaise with Client Service Coordinators or relevant accounting team members with queries
ATOmate
Process and follow up any documents assigned to your team (by Director)
Process any unassigned or internal documents. Update the practice management system so these are correctly assigned in the future
Check ATO Portal to confirm payment plans / debt for processing documents
Client packs
Assist with the collation of year end packs
Send and follow up collated packs
Send and follow up ATO forms (BAS, IAS, FBT, etc) as well as other documents for signing, as required
Track and save all signed documents
Debt Review
Review and update ATO debt reports
Request payment arrangements, as required
Distribute reports and follow up team members for actions
Client data maintenance
Download of various client related ATO Reports: ICA, ITA, etc
Lodgement Administration
Processing lodgement extensions
Check status of lodgements online
Lodge ATO forms through Xero Tax
Data integrity
Maintain client records in practice management systems and all external client records (e.g. ATO, ABR, etc.), ensuring data accuracy
Add/edit work items
Disburse expenses/costs for oncharging to clients
Onboarding and Offboarding clientsAssisting Client Service Coordinators/Client Service Administrators:
Set up/close off work items
Update all data in practice management systems
SharePoint maintenance
Coordinate with onshore team to ensure completion of other tasks (ATO Portal, physical document filing/returning)
Provide additional support to the Client Service Coordinators and Practice Managers when requested.
About YouPersonal Qualities & Behavioural Capabilities
Excellent attention to detail
High level of organisation skills
Strong interpersonal and communication skills
Analytical thinking
Adaptable to change
Qualifications/Education
Basic knowledge of CRM (database) software, Excel and Word
Data entry proficiency
Prior experience in administrative roles, preferably in an accounting or similar field
Demonstrated ability to handle tasks with precision and accuracy
BenefitsStep Into the Smartsourcing ExperienceSmartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
Weekends are yours (we respect your time off)
5-day Christmas Leave (unwrap real time off)
‍️Healthcare from Day 1 for you and your family (because healthcare matters)
Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
Night shift differential for evening schedules
️Subsidized gym membership and sports wellness clubs including hiking and free-diving
Smartsourcing Exclusives (deals made just for you)
Themed BFFs, monthly knockoffs, summer parties
‍️Community give-back programs and personal development workshops
And so much more!
We're not just another outsourcing company. Were building something that actually matters here a place where good work meets good culture.Be the heartbeat of the team--where your organization creates real impact. Join Smartsourcing now!
Smartsourcing

Cebu City, Cebu
Permanent
Full-time