talent development spe cialistSupportNinja

Position Title: Talent Development Specialist
Job Location: Clark Freeport Zone, Pampanga
Why we're awesome?
SupportNinja is redefining the outsourcing space. Our mission is to "Show the World a Better way to Outsource". What does this mean?
We are more than just a call center - we challenge the status quo with the greatest people and the latest technology. SupportNinja provides a personalized, modern and ethical approach that allows us to provide faster, smarter support than our competitors.
We work with some of the world's most disruptive companies across the tech, lifestyle, music and e-commerce spaces. Our services include customer support for apps, content moderation for streaming music services, B2B lead generation for SaaS companies, and back-office support for one of the world's largest nonprofits. Our client roster includes HotelTonight, Warner Music/Level, Bill and Melinda Gates Foundation, SeatGeek, and more.
Be a Ninja and enjoy the following benefits:
Fun, fast-paced environment where you can stretch your creativity
Stress-free start up accounts
HMO upon hire + 1 dependent upon regularization!
Life Insurance upon hire
10 Paid time off upon regularization + 1 Birthday leave every year!
Competitive Salary
Job Responsibilities: * Responsible for the effective and efficient execution and evaluation of specifically assigned training interventions for employees by employing various types of platforms to enhance employees' skills.
The Talent Dev Specialist must responsibly account for and govern over SupportNinja's comprehensive skills-building programs to align individual competencies to the company values which help individuals and groups meet their requirements on the job.
The Talent Development Specialist will be working very closely with the Talent Dev Specialist in facilitating course electives and administrative work.
Qualifications: * Facilitation and Presentation Skills, good organizational, analytical, and problem-solving skills, good prioritization skills and be flexible enough to adapt plans, proactiveness
Instructional Design is preferred but not necessary, well-versed in PowerPoint Presentation and Excel/Google Sheet, with basic knowledge in utilizing LMS tool for course development, with basic knowledge in measurement and evaluation preparation, with knowledge in policy creation, Coaching & Mentorship, good oral and written communication, detail-oriented, able to manipulate information and data, can foster unity and teamwork, able to work with tight deadlines and within constraints
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
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SupportNinja

Philippines
Permanent
Full-time