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systems software senior EngineerTeletech Customer Care Management Philippiness Inc

Salary: Agreement
Work form: Full time
Posting Date: 23/01/2026
Deadline: 28/03/2022

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Job Description : TeleTech is seeking a Systems Software Senior Engineer to join our Enterprise Services team. Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four Job Description : TeleTech is seeking a Systems Software Senior Engineer to join our Enterprise Services team. Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services. What you'll be doing: Under minimal supervision the Software Engineer III is responsible to adhear to industry standards in software solutions design, development, automated testing, and fault tolerance. Engineers are expected to provide proficient execution in basic software architecture, large scale data store, cloud-based design/implementation and ensure all products are capable of necessary scalability. Engineers are expected to demonstrate significant domain expertise with assigned applications as well adaptable design for new solutions and products as necessary. Engineers will function as reliable contributors and consultants on all development projects. Engineers will be expected to provide analytical advice in identifying new solutions and opportunities in the IT space to ensure our clients and our company can meet objectives. The role is expected to be collaborative and strictly adhere to software development life cycle standards. What you'll bring to us: Meet with business stakeholders and other technical team members to gather, analyze and translate devlopment requirements. Participate and take lead in the discovery, planning and implementation of projects and/or issues. Meet with business partners to understand client needs and make recommendations for technical solutions. Application Support and Development: Implement a myriad of application functionality with standard 3rd party and proprietary tools based on provided design. Works to create creative solutions that directly address underlying business and technical needs. Works with other team members to ensure a functional code base and application stack. Documenting all changes made to code and for effectively articulating the changes and maintaining a technical repository. Also responsible for providing feedback on documentation standards for the department. This position has the responsibility of completing projects and estimates and/or resolving issues within stated SLA and escalating when appropriate.) Provide written and verbal status reports to management regarding active project status, tasks, and issues/risks Mentor and assist in technical development of other technical staff What skills you'll need: BS in Computer Science, Business or equivalent work experience software development experience leveraging .NET and modern web technologies Can articulate portfolio of relevant, high-caliber work from previous work experience Technical proficiency (and can demonstrate) writing software using: C#, ASP.NET MVC, Javascript, HTML5, AJAX, JSON, Require.js, Knockout.js, Twitter Bootstrap, WCF Demonstrated ability to build automated unit/integration tests to prove health/quality of codes Proficient in troubleshooting and debugging Technical proficiency in data modeling, SQL, and usage of ORM solutions Demonstrated ability to articulate and implement object-oriented design patterns and concepts Proven experience developing software that performs well under load Desire to partner with senior development peer in a mentoring program to extend technical skills/decision-making Intermediate experience with N-tier architectures in a web-based context Intermediate experience developing responsively-designed web applications with a mobile-first mindset Intermediate experience with WCF services and WPF (Windows Presentation Foundation) Intermediate understanding of cross-cutting concerns in technical architecture Intermediate experience implementing business-to-business integration leveraging EDI and XML Fluency using unit/integration testing frameworks (e.g. MSTest, nUnit) Intermediate experience in development on cloud platforms/services (AWS Azue or Google Cloud) Expereince in source code management tools (Git or TFS) Experience in integration witih 3rd party solutions using documented APIs Understanding of good UI/UX practices Additional responsibilites: Exhibit ability to be a team player with good verbal and written communication and interpersonal skills. Manage multiple priorities in a fast-paced mission-critical sales and operations environment Show ability to work independently and come up to speed quickly in new technologies Handle non-standard hours, e.g. off business hours and weekends required. Work directly with client or third-party resources, representing the company in a professional manner Occasional (rare) travel-mainly for training or launch support.
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Other Info

Philippines
Permanent
Full-time

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Teletech Customer Care Management Philippiness Inc

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