systems software principal EngineerTTEC

This position is responsible for the administration, maintenance, support, implementations and other aspects of TTECs homegrown Performance Management Tool, Empower. The job function will require the candidate to work closely with users from the Human Capital, Global Compensation, IT, and Operations departments. This position will also be responsible for determining roadmap items, lead small projects, deal with escalations, deliver root cause analysis. The designated individual will be providing expertise and guidance to engineering staff.
Required Qualifications
Bachelor's degree of higher in Computer Science, IT or related field.
7-10 years' experience in support related tasks.
Development and support experience of SQL and PLSQL, as well as SQL Server and MySQL DBs.
Experience working with HC, IT and other cross functional groups in a team environment.
Ability to multi-task in a fast-moving environment across multiple functions and several dynamic projects.
Quality oriented, with strong appreciation for the importance of ensuring accuracy in all data load processes, metrics and calculations.
Experience generating documentation of application changes and processes
PowerShell knowledge
Problem solving oriented, with good troubleshooting skills
Responsibilities
Work according to the project framework including timelines, quality plans, progress reporting, risk and issue identification and communication.
Maintain effective working relationships with Project Managers, Business Analysts, and other Enterprise Intelligence areas, off-shore and on-shore resources, collaborate with the customer's technical team to gather technical requirements.
Gather and document user requirements in a clear and organized manner
Creation, implementation, and regulation of development standards and best practices
Guide, train, and mentor engineering resources
Desired Qualifications
MDX and DAX knowledge
ETL Tools
What You Can Expect
Dedication to your career growth and professional development
Actively diverse and inclusive culture
Community-minded organization committed to giving back
Global team of curious lifelong learners guided by our company values
And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
TTEC

Cainta, Rizal
Permanent
Full-time