MedSpecialized, Inc. is looking for a Support and Implementation Analyst!
General Description: A Support and Implementation Analyst is responsible for conducting data analysis and software testing before program deployment. Duties include providing the client with overviews and workshops on the product, teaching trainers on product functionality, and supporting clients through testing processes to ensure proper functionality after launch.
Work Schedule and Arrangement: 11 PM - 12 NN PHT; Office-based Setup
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities:
Addressing Client concerns over call, email or chat
Provide root cause solution to the client concerns
Maintaining the Case Log for the overall issues being reported
Implementation of IPS
Creating custom reports asked by client
Escalating the case to Developers in case of bugs/ changes/ enhancements
Clear case age
Requirements:
Bachelor's degree in computer science, business analytics, or a related field
Fresh graduates are welcome to apply!
Proficient with various industry applications, including Python, HTML, REST, and Javascript
Working knowledge of SQL and ETL
Excellent communication and organizational skills
Easy going and independent
Basic knowledge of medical terminologies
Can work with less supervision
Physically fit to work in a BPO setting
Willing to work in our Cebu IT Park office
Willing to work during holidays and weekends
Salary and monetary benefits (in PHP):
Monthly salary of 16,000 - 18,000
New hire bonus of 5,000
Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time off-public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Our Recruitment Process:
1. Candidate Application Form
2. General Assessment
3. Initial Interview (Virtual)
4. Final Interview (Virtual)
5. Job Offer
6. Training
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website:
Powered by JazzHR
MedSpecialized, Inc
General Description: A Support and Implementation Analyst is responsible for conducting data analysis and software testing before program deployment. Duties include providing the client with overviews and workshops on the product, teaching trainers on product functionality, and supporting clients through testing processes to ensure proper functionality after launch.
Work Schedule and Arrangement: 11 PM - 12 NN PHT; Office-based Setup
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities:
Addressing Client concerns over call, email or chat
Provide root cause solution to the client concerns
Maintaining the Case Log for the overall issues being reported
Implementation of IPS
Creating custom reports asked by client
Escalating the case to Developers in case of bugs/ changes/ enhancements
Clear case age
Requirements:
Bachelor's degree in computer science, business analytics, or a related field
Fresh graduates are welcome to apply!
Proficient with various industry applications, including Python, HTML, REST, and Javascript
Working knowledge of SQL and ETL
Excellent communication and organizational skills
Easy going and independent
Basic knowledge of medical terminologies
Can work with less supervision
Physically fit to work in a BPO setting
Willing to work in our Cebu IT Park office
Willing to work during holidays and weekends
Salary and monetary benefits (in PHP):
Monthly salary of 16,000 - 18,000
New hire bonus of 5,000
Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time off-public holidays, vacation, and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Our Recruitment Process:
1. Candidate Application Form
2. General Assessment
3. Initial Interview (Virtual)
4. Final Interview (Virtual)
5. Job Offer
6. Training
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website:
Powered by JazzHR
MedSpecialized, Inc
Other Info
Cebu City, Cebu
₱16,000-18,000 per month
Permanent
Full-time
₱16,000-18,000 per month
Permanent
Full-time
Submit profile
Medspecialized, Inc.
About the company
Medspecialized, Inc. jobs
Size: From 501 to 1000 employees
Position support and implementation Analyst recruited by the company Medspecialized, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Support and Implementation Analyst or Medspecialized, Inc. company in the links above
About the company
Medspecialized, Inc. jobs
Size: From 501 to 1000 employees