supervisor, Accounts Receivable servicesMed-Metrix

Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix!Experience these exceptional benefits when you join Med-Metrix!
Fixed Weekends Off
Day 1 HMO with 2 of your dependents covered for FREE
Medical Cash Allowance
Rice Allowance
Clothing Allowance
Free Lunch Daily
Paid Time Off
Training and Staff Development
Employee Engagement Activities
Opportunities for Internal Mobility
Job PurposeThe Supervisor, Accounts Receivable Services is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training.Duties and Responsibilities
Monitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are met
Perform weekly QA review of their team's work
Weekly review of staff productivity reports
Provide weekly staff productivity updates to the AR Analyst
Provide assistance/resolution to external and internal client inquiries
Prepares and maintains reports or logs as required
Maintain a current working knowledge of all healthcare related issues and regulations
Identifies issues and works with the manager and director to get them resolved
Provide training, monitoring and feedback as well as disciplinary action as necessary
Maintain a professional attitude
Maintain confidentiality at all times
Monitors their teams attendance and PTO usage
Other duties as assigned by their management team
Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
Understand and comply with Information Security and HIPAA policies and procedures at all times and ensure all direct reports are trained and in compliance of said policies and procedures at all times.
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and enforce such for all direct reports
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team
Report any security or HIPAA violations or concerns for your team to the HIPAA Officers in a timely fashion
Qualifications
3+ years experience in a hospital business office setting or similar setting
Experience in Hospital/Facility billing and Home Infusion billing
Ability to work well individually and in a team environment
Must be reliable, responsible, goal oriented and flexible
Excellent interpersonal, communication and organizational skills
Strong verbal and written skills in order to effectively communicate with patients, co-workers, insurance companies, hospital staff, and clients
Working Conditions
Work Set-Up: Onsite
Work Schedule: Night shift, US hours
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
Med-Metrix

Ortigas Center, Pasig City
Permanent
Full-time