strategy & Planning leadUber

APAC Community Operations is responsible for providing world-class customer care globally. The Strategy & Planning Lead will deliver high-priority strategic programs across the APAC CommOps organization. While working with teams around APAC and the globe, this role will apply expert project and program management skills to lead the annual and bi-annual planning processes and launch top-priority complex APAC projects to materially improve Uber's support operations.
You will help support leadership in company-wide decision-making through your critical thinking, strategic, and data-driven approach. You should have excellent problem-solving, time-management, business planning, and cross-functional leadership skills, and the ability to clearly articulate and present information to partners at all levels of the business.
---- What the Candidate Will Do ----
Facilitate the annual and bi-annual strategic planning cycles, inclusive of overseeing APAC inputs to global product/ tech roadmaps
Drive strategic accountability by leading the quarterly, monthly and weekly operating cadences and leadership forums
Deliver end-to-end program management for large-scale, high-impact initiatives that are important to the success of APAC CommOps
Identify operational gaps, improve, and pioneer processes to drive efficiency across APAC Community Operations
Develop executive-level communications and presentations for Uber's leadership to drive key partner alignment to ensure initiatives are connected to larger customer support goals
Provide concrete thought leadership on problems without precedent
Lead all aspects of the internal communications function for a 2500+ strong organization; ensure communications are compelling and tailored to different audiences and situations
Lead a team of Strategy & Planning Associates and Program Specialists
---- Basic Qualifications ----
Bachelor's degree in Business / Economics, or other quantitative fields
Minimum 6 years of work experience, of which 2 years of strategy or operations consulting experience
2-3 years direct people management experience
Experience in communicating with and presenting to senior leaders
Experience collaborating and influencing others in a cross-functional team environment
MBA, Master's degree in Economics, Business, Finance, or other quantitative fields
6+ years of prior work experience in program management or 1-2 years experience at the Project Leader / Engagement Manager level at a top-tier strategy & operations consulting firm
Demonstrated ability to own and complete multiple major strategic projects / programs
Experience with business planning or budget processes
Highly structured and detail oriented approach to work
Experience with ambiguity in a fast-paced environment
Advanced Excel / data analysis skills
Advanced PowerPoint / presentation skills
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing .
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber

Mabalacat, Pampanga
Permanent
Full-time